Software Solutions
Sidar Software Solutions
Sidar Software Solutions
Sidar Software Solutions
Sidar Software Solutions

Modern and Digital Vehicle Admission to Delivery

Modern and Digital Vehicle Admission to Delivery

Delivering the Best Customer Service From Admission to Delivery

 

In today’s world, managing vehicle maintenance and repair through modern technologies enhances speed, transparency, and customer satisfaction. Our company’s advanced systems cover every stage from vehicle admission to delivery providing a safe, efficient, and seamless experience for customers.

 

1. Appointment Capacity Planning by Experts

 

Company experts define the service appointment capacity based on the workshop’s workload and available resources. This ensures optimal scheduling and prevents long waiting times for customers.

 

2. Booking an Appointment via the App

 

Customers can easily select their preferred appointment through the company’s app — creating a smooth, phone-free experience.

 

3. Customer Arrival at the Workshop

 

At the scheduled time, the customer arrives at the workshop. Punctuality and proper coordination by the reception team are key to an organized process.

 

4. Digital Admission via Tablet

 

The reception expert registers vehicle and customer details directly on a tablet. This digital process reduces errors and increases operational speed.

 

5. Viewing the Admission Receipt

 

Once the admission is completed, the digital receipt is immediately available to the customer, showing vehicle details and required services.

 

6. Repair Process and Parts Registration

 

The vehicle repair begins, and all used parts and provided services are recorded in the system to ensure full transparency.

 

7. Real-Time Repair Tracking in the App

 

Customers can monitor each stage of the repair process through the mobile app — increasing trust and satisfaction.

 

8. Vehicle Quality Check

 

After the repairs are completed, the vehicle undergoes a final quality inspection in the customer’s presence. Any issues are resolved before the invoice is issued.

 

9. Online Invoice Issuance

 

The service invoice is generated online, allowing the customer to review detailed cost information instantly.

 

10. Payment at the Cashier

 

After reviewing the invoice, the customer proceeds to make a secure and quick payment at the cashier desk.

 

11. Issuance of Exit Permit and Security Check

 

The vehicle’s exit permit is issued digitally, and the customer visits the security checkpoint — ensuring safe and controlled vehicle release.

 

12. Vehicle Delivery to the Customer

 

After security approval, the vehicle is delivered to the customer — completing the full process from admission to delivery.

 

Advanced Features and Professional Workshop Management

 

  • Parts Authorization: Ensures the authenticity and legality of used parts.
  • Warranty Management: Records and tracks services covered under warranty.
  • Inventory Management: Monitors stock levels and prevents shortages or excess parts.
  • Used Parts Tracking: Logs all replaced or used components for transparency.
  • Online Service and Parts Registration: All data is securely stored and easily traceable in the system.

 

Benefits of the Digital System

 

  • Faster vehicle admission and delivery
  • Full transparency throughout the repair process
  • Reduced human errors
  • Improved parts and inventory management
  • Enhanced service quality and customer satisfaction

 

Conclusion

 

Our modern and digital system covers every step from vehicle admission to delivery, offering customers a secure, transparent, and efficient experience. With mobile app integration and complete online record-keeping, customer satisfaction increases while workshop processes become more optimized and efficient.