Automotive After Sales Service Software
If you operate in the automotive industry, our integrated after-sales service software is one of the most comprehensive solutions you can choose.
A professional and streamlined reception-to-delivery system specifically designed for automotive organizations.
- Automotive technical and engineering management
- Vehicle reception to delivery workflow
- Inventory and warehouse management
- Domestic and international procurement
- Customer services management
- Financial and accounting management
- Labor cost and wage management
- Warranty management
- Customer mobile application
- Security and compliance application
- Training and learning management system
- Office automation
- License and permit management
- Claim management
As you know, automotive software involves numerous complex processes and detailed modules. With over 10 years of experience, our solution is among the most comprehensive in the industry.
In addition to the standard modules, any custom process or specific organizational requirement can be implemented in the shortest possible time.
Main Modules of the Automotive After-Sales Service Software
1. Customer Relationship Management (CRM)
Manages customer information, interaction history, feedback, and service preferences to deliver personalized services, appointment scheduling, and follow-ups.
2. Service Order Management
Enables creation, management, and tracking of repair and service orders, including job cards, technician assignment, service status updates, and cost estimation tools.
3. Workshop Management
Manages workshop resources such as bays, tools, and technicians, helping optimize task allocation, real-time progress tracking, and workload balancing.
4. Spare Parts and Inventory Management
Controls inventory levels, part codes, supplier information, and reorder alerts. Integration with service orders ensures timely availability of required parts.
5. Warranty and Authorization Management
Tracks warranty status, claims, and manufacturer guidelines, enabling automated claim submission and complete audit-ready records.
6. Financial and Accounting Management
Handles automated invoicing and payment tracking, supports multiple payment methods, discounts, tax calculations, and integration with financial systems.
7. Reporting and Analytics
Customizable dashboards and reports provide insights into workshop performance, customer satisfaction, revenue trends, and technician productivity.
8. Vehicle Service History Tracking
Stores complete vehicle service records including repairs, inspections, and part replacements, essential for diagnostics and resale value.
9. Mobile Application Integration
A dedicated mobile application allows customers to book appointments, track service status in real time, receive digital invoices, and communicate with support.
10. Customer Feedback and Satisfaction
Collects post-service feedback to measure satisfaction levels and identify areas for continuous improvement through surveys and automated ratings.